Managed Services

Expert Support. Long After Go-Live.

Key Features and Benefits

Treat Platform as a living, expanding asset

We treat your platform as a living asset, with structured, continuous improvement rather than one‑time projects.

Operationalize your IT infrastructure

We streamline and modernize your IT infrastructure to drive efficiency, reliability, and business agility by blending best practices with practical, day‑to‑day support.

Public sector Thought Leadership

We bring public‑sector and transit, utilities, facilities, fleet, and public works expertise, so our recommendations match real operational constraints.

Target Audience

Public Sector Agencies

City, County, State agencies including:
Airports, Parks, Permitting, Ports, Public Safety, Public Works, Public Utilities

Commercial Clients

Medium to large size private/commercial organizations

Services

Our services and engagement model are designed to be flexible, transparent, and aligned to your organization’s operational priorities. By tailoring service tiers, service levels, and delivery resources, we ensure you receive the right level of support. This approach allows you to start where each Client is today, with an opportunity to scale capabilities and investment over time without disrupting service or re‑engineering the agency’s operating model.

Performance Optimization Services (POS)

Flexible service tiers (e.g., Standard, Enhanced, Premium) to match budget and criticality:

  • Sustainment & Support Services
  • Strategic Technology Planning
  • Implementation of 5-year Technology Vision Plans
  • Vendor Management

Outcome‑Based SLAs

SLAs focused not only on uptime, but also on ticket response, change throughput, and agreed‑upon business outcomes.

Blended Delivery

A blend of onshore functional experts, certified solution and product specialists, and AI/data engineers to cover both day‑to‑day operations and innovation

Notable Projects

City Revenue Agencies

Project Background

Talent Table provides ongoing managed services to sustain and continuously enhance the client’s end-to-end online tax filing ecosystem, supporting critical revenue collection and taxpayer engagement functions.

 

City Permitting System

Project Background

This is an ongoing managed services relationship to design, deliver, and sustain a modern permitting technology ecosystem aligned with the organization’s federated architecture.

 

Top 5 National Transit Agency

Project Background

The client engaged Talent Table in a long-term managed services partnership to support the full lifecycle of its core Enterprise Asset Management (EAM) platform, which serves as a critical system for managing infrastructure, fleet, and operational assets.

 

Contact Us

Reach out to discuss how we can help streamline your business, augment your teams, or consult on your next big initiative.